Your AI System Administrator
ASTRA watches every device, understands issues in plain English, gathers evidence, and heals problems automatically — with human-in-the-loop control at every tier that matters.
What is an AI System Administrator?
An AI System Administrator, or AI system admin, is software that monitors IT systems, gathers live evidence, diagnoses routine problems, applies permitted fixes, and verifies the outcome. ASTRA performs this governed workflow for Windows endpoints while keeping sensitive actions behind human approval.
Unlike a generic chatbot, ASTRA works from endpoint telemetry and an enterprise knowledge base. Unlike script-only automation, it selects from allowlisted actions, follows code-enforced approval tiers, and records the result in an audit trail. Read the detailed guide to how AI system administration works.
An agentic workflow, not a black box
Each step is a tool the model calls — evidence before action, verification after.
Everything ASTRA does out of the box
A complete AI operations platform for your Windows fleet.
Asset Inventory
A live, auto-discovered registry of every device, spec, app and license across your fleet.
Live Telemetry
CPU, RAM, disk, event logs, apps, services and Windows updates streamed in real time.
AI Cognitive Engine
An agentic reasoning loop that recognizes intent, searches knowledge and scores confidence.
Self-Healing
Allowlisted, tiered remediations that fix issues automatically — or with approval.
Patch Management
Push Windows Updates to any device — or the whole fleet — from the admin panel and watch rollout live.
Secure Offboarding
When someone leaves, lock down their account and force them out of their session in one click — before data can walk out.
Conversational AI
Users describe problems in plain language; ASTRA investigates and resolves.
Approval Tiers
Automatic, approval-required and admin-only — enforced in code, not just prompts.
Reporting
Fleet health, resolution and compliance reports ready for stakeholders.
Notifications
Proactive alerts the moment something needs a human decision.
Full Audit Trail
Every mutation and agent command is logged, attributable and reviewable.
Compliance & Security Posture
A live compliance dashboard scores your fleet's security posture and flags the devices that fall short.
Restricted Software Detection
Spot unapproved or risky applications across every device, so shadow IT surfaces before it becomes an incident.
Fleet Correlation & Mass Remediation
ASTRA links the same fault across many devices, then fixes the whole affected group in one click instead of one by one.
Helpdesk Integration
Connect Freshservice and let ASTRA raise a ticket for what it can't fix itself — with the device's evidence attached, and only after the user agrees.
Self-Learning Knowledge Base
Every confirmed fix teaches the knowledge base. ASTRA publishes what repeatedly works, drops advice whose success rate falls, and keeps the words users actually type.
Asset Assignment & Acknowledgement
Hand a laptop to an employee and ASTRA emails them to confirm receipt — sent from your own verified domain, with the signed acknowledgement kept on the asset record.
Know every device, automatically
The moment an agent enrolls, ASTRA builds a live inventory — hardware specs, installed apps, services, licenses and health. No spreadsheets, no manual audits, always current.
- Auto-discovery on enrollment
- Hardware, software & license tracking
- Health status at a glance
- Search and filter across the fleet
Real-time evidence from every endpoint
A lightweight Windows agent streams CPU, memory, disk, event logs, running apps, services and Windows Update status back to the platform — the raw evidence ASTRA reasons over.
Fixes that respect human control
ASTRA never runs a higher-tier action without the right approval — enforced in the backend, never only in the prompt.
Automatic
Safe, reversible fixes run instantly.
- Restart Explorer / services
- Flush DNS
- Clear temp files
- Restart adapter
Approval required
A human approves before ASTRA acts.
- Office repair
- Install Windows updates
- Network reset
Admin only
High-impact changes, admins only.
- Disable a local account
- Uninstall software
- Block USB storage
Push Windows Updates from the admin panel
Spot a missing security patch in telemetry, then deploy it to a single device or the entire fleet in one click. ASTRA orchestrates the rollout and streams live progress — Pending, Downloading, Installing, Installed — so you always know exactly where every endpoint stands.
- One-click push to a device or whole fleet
- Live rollout status for every endpoint
- Driven from Telemetry → Updates in the portal
- Every push captured in the audit log
Stop data walking out the door
Offboarding is the riskiest moment for your data — a leaver with an open session can copy files long after HR says goodbye. With ASTRA, lock down their account and force them out of their active Windows session in one click. Instant, precise and fully audited.
- Instantly disable a departing employee's local account
- Force sign-out — ends their active Windows session, not just next login
- Matches the exact user by security ID (SID), never the wrong account
- Admin-only tier with a full audit trail on every lock-down
- Disable local accountinstant
- Force sign-out of active sessionSID-matched
- Block re-loginenforced
- Action written to audit traillogged
Support that speaks human
Employees just describe the problem. ASTRA recognizes intent, pulls the relevant knowledge, collects telemetry, and walks through the fix — escalating to a person only when a decision truly needs one.
Enterprise-grade by design
Least privilege, full auditability and human oversight are foundational — not add-ons.
JWT + RBAC
Short-lived tokens and role-based access on every endpoint.
Encrypted everywhere
Encryption in transit and at rest, HTTPS-only.
Per-device credentials
Each agent enrolls with an organization key, then authenticates with its own token.
Audit logs
Immutable records for all mutations and commands.
Common questions about AI system administrators
Can an AI System Administrator replace a human IT administrator?
No. ASTRA automates repeatable evidence collection and approved endpoint fixes. IT administrators retain control of sensitive, approval-required and admin-only actions.
How is an AI system admin different from an RMM tool?
RMM platforms primarily monitor devices and run predefined automation. ASTRA adds an evidence-to-decision-to-verification loop, while enforcing allowlists, approval tiers and audit records.
Which devices can ASTRA manage?
ASTRA is currently focused on business fleets running Windows 10 and Windows 11, including office and remote-work endpoints.
How can a company evaluate ASTRA safely?
Start with a limited-device pilot, review collected telemetry and audit records, then expand only after the approval policy and remediation results meet your requirements.
Deploy ASTRA across your fleet
Get started in minutes, or talk to us about a guided rollout for your organization.