Observe
Collect current endpoint health, events and service state.
Self-healing IT
Resolve routine IT issues before they become another manual ticket
ASTRA turns live Windows endpoint evidence into a controlled remediation, then verifies the outcome. Your team defines what can run automatically and what must wait for approval.
Three approval tiers Allowlisted actions Post-action verification
A closed operational loop
Self-healing means a permitted fix followed by proof
A command is not a resolution until the result has been checked and recorded.
Understand
Use the request, live evidence and approved knowledge to diagnose the issue.
Control
Apply the code-enforced action tier before any remediation can run.
Act
Execute only a defined, allowlisted action with validated parameters.
Verify
Check the result and record what changed instead of assuming success.
Operational value
Give a lean IT team more time for exceptions
ASTRA focuses automation on frequent, defined work. It helps the team investigate faster without pretending every incident should be autonomous.
Explore Windows endpoint automationReduce manual triage
Give technicians evidence and context before they spend time reproducing a routine issue.
Apply policy consistently
Use the same approval boundaries across devices rather than relying on ad hoc scripts.
Keep humans on risky work
Route approval-required and admin-only actions to the people authorized to decide.
Create an audit trail
Retain the request, evidence, authorization, execution result and verification context.
Boundaries by design
Match autonomy to operational risk
The model cannot promote a sensitive action into a lower tier. Authorization is enforced by application code and endpoint allowlists.
Review ASTRA security controlsExplorer or approved app recovery
Automatic when the known condition and organization policy allow it.
Approved Windows service restart
Automatic only for explicitly allowlisted services and parameters.
Office repair or driver update
Held for human approval before execution.
Registry, BIOS or firmware changes
Restricted to an authorized administrator.
Frequently asked questions
Evaluate self-healing IT with clear expectations
What does self-healing IT mean?
Self-healing IT detects a known issue, gathers evidence, applies a permitted remediation and verifies the result. In ASTRA, it does not mean unrestricted autonomous access to devices.
Does ASTRA replace an IT team?
No. ASTRA reduces repetitive evidence collection and routine remediation while technicians retain control of sensitive decisions, exceptions and broader operational work.
How does ASTRA decide what can run automatically?
Each remediation has an automatic, approval-required or admin-only tier. The backend validates the action, actor and organization policy, while the endpoint agent separately enforces its allowlist.
What happens when a remediation does not work?
ASTRA records the attempted action and verification result. The issue can then be escalated with the available evidence rather than being reported as resolved without confirmation.
Can we start with a small rollout?
Yes. A limited-device pilot can begin with frequent, low-risk issues, named approvers and agreed success criteria before the organization expands the action catalogue.
Choose one repetitive issue for your first pilot
In a 30-minute session, we will map the evidence, action boundary, approver and verification step for a controlled Windows device group.
Book the pilot session