Reduce manual triage
ASTRA gathers device evidence and relevant knowledge before a technician has to investigate the issue.
India-based IT support
AI IT support for growing Windows teams in India
Combine ASTRA endpoint automation with Technomate managed IT support. Detect issues early, collect evidence automatically and resolve approved Windows problems without giving up human control.
No credit card Windows 10 and 11 Human approval controls
Built for lean IT teams
Prevent tickets instead of only responding to them
ASTRA helps one-to-five-person IT teams manage growing Windows fleets without adding another dashboard that needs constant attention.
Resolve approved routine issues
Known low-risk actions can run automatically while sensitive fixes wait for an authorized person.
See the whole Windows fleet
Monitor device health, telemetry, remediation activity and approval status from one portal.
Windows endpoint operations
One partner from endpoint software to hands-on support
Use ASTRA as software, work with Technomate on a guided rollout, or combine it with managed IT and business hardware support. The engagement can start with a limited device group and agreed success criteria.
- Windows device health and live telemetry
- Evidence-first diagnosis and knowledge search
- Allowlisted self-healing actions
- Automatic, approval-required and admin-only tiers
- Patch and update visibility
- IT asset inventory and reporting
- Secure employee offboarding workflows
- Audit history for device commands and mutations
Frequently asked questions
AI IT support, without the guesswork
What is AI IT support?
AI IT support combines endpoint data, operational knowledge and controlled automation to help diagnose and resolve IT issues. ASTRA gathers evidence first, then follows code-enforced approval and allowlist rules before any remediation can run.
Does ASTRA replace an internal IT team?
No. ASTRA is designed to remove repetitive investigation and routine remediation work while technicians and administrators retain control of higher-risk decisions.
Which devices are supported?
The ASTRA endpoint agent currently supports 64-bit Windows 10 and Windows 11 devices.
Can Technomate provide on-site IT support?
Technomate provides managed IT and business hardware support from Dadri for organizations in Delhi NCR. Exact on-site coverage and response expectations are agreed during assessment.
Can we evaluate ASTRA before buying?
Yes. Organizations can start a 14-day full-product trial without a credit card or book a guided fleet assessment and limited-device pilot.
Start with a controlled device group
Book a 30-minute assessment to review your Windows fleet, recurring tickets and the right pilot scope.
Book the assessment