Devices are spread across cities
A laptop issue cannot always wait for an office visit, courier cycle or long screen-sharing session.
For remote and hybrid teams across India
Support distributed Windows teams without building a large IT desk
ASTRA helps startup operations and lean IT teams see endpoint health, collect evidence and run approved Windows fixes across remote locations while people retain control of sensitive decisions.
India-wide software delivery No credit card Human approval controls
The distributed support gap
Remote work changes where IT problems happen
IT ownership is shared
Founders, operations and people teams often coordinate support while an internal IT function is still small.
Remote evidence is incomplete
Without current device context, routine Windows problems become repeated questions and trial-and-error fixes.
Control stays with your team
Standardize routine support without creating unattended access
ASTRA follows an evidence-first workflow and code-enforced remediation tiers. Start with company-managed devices and a small action catalogue before considering broader deployment.
New to the category? Read what an AI System Administrator does before planning the pilot.
- Evidence is collected before a remediation is proposed
- Only allowlisted actions can reach an endpoint
- Sensitive actions remain approval-required or administrator-only
- Every attempted action keeps an attributable audit record
- Verification records resolved, failed and inconclusive outcomes
- ASTRA supports people responsible for IT; it does not remove accountability
Designed for a lean operating team
Bring one recurring remote Windows problem
We will map the device evidence, permitted action, responsible approver and verification step. The pilot begins only after the scope is agreed and the first approved endpoint reports successfully.
Free guided pilot
- 1Choose up to 10 company-managed Windows devices
- 2Select three to five recurring support issues
- 3Name approvers and action boundaries
- 4Review evidence, outcomes and exceptions after 14 days
Frequently asked questions
Remote endpoint support with clear boundaries
Is ASTRA suitable for a startup without a dedicated IT team?
It can be a fit when a named founder, operations lead or technical owner is accountable for device policy and approvals. ASTRA can standardize evidence gathering and permitted repeat work, but the organization still needs a responsible decision-maker.
Can ASTRA support employees working from different Indian cities?
Yes. ASTRA is cloud-delivered software for supported, internet-connected Windows endpoints. A pilot should confirm connectivity, deployment and policy requirements for the actual remote device group.
Does ASTRA work with employee-owned devices?
BYOD should be evaluated separately. Enrollment requires clear organizational authorization, employee notice and an agreed boundary between company support data and personal use. A company-managed pilot group is the safer starting point.
Will ASTRA automatically run every fix?
No. Actions are separated into automatic, approval-required and administrator-only tiers. The model cannot lower a sensitive action into a less restrictive tier.
How should a remote startup evaluate ASTRA?
Start with up to 10 representative company-managed Windows devices, three to five recurring issues, named approvers and written success criteria. The guided pilot is free for 14 days and has no automatic paid conversion.
Test ASTRA with a distributed device group
Bring your Windows device count, team locations and most common remote support issue to a 30-minute pilot-planning session.
Plan the free pilot